Data Recovery Concierge (Part-time)

Gillware Incorporated specializes in data recovery from troubled hard drives and reliable remote storage solutions for individuals and corporations alike. Currently, we are looking for an exceptional customer service representative to join our Data Recovery Concierge team.  The ideal candidate will be able to commit ~25hr/ week, afternoons only (11am-4pm), M-F.

Job Responsiblities:

  • Enter customer’s failed storage device information in the CRM
  • Follow up with customers to let them know we have received their failed storage device
  • Outline the data recovery process to our customers


Recommended Experience/Skills:

  • Exceptional customer service skills
  • Ability to talk clearly and effectively over the phone
  • Self-motivation
  • Comfort with computers
  • Ability to communicate technical concepts to non-technical clients
  • Effective multitasking and time management ability


To apply, send resume to

Please accept the following agreement to apply for this job opening

Step 1 of 2 - Agree to terms of employment

Nature of My Employment. If I am hired by Gillware, I agree that I will be an at-will employee, which means that either I or Gillware may end my employment at any time, with or without cause or notice. I agree that no written materials or verbal statements by Gillware will constitute an expressed or implied contract of continued employment. I agree that, if hired, I will obey Gillware's rules, including treating confidentially any information I learn during my employment.

Gillware's Drug Free Environment. I am not a current user of illegal drugs and I agree I will never work under the influence of drugs or alcohol. I authorize Gillware to perform a pre-employment drug screen on me.

Records and References. There is nothing in my background that would cause a risk to Gillware's clients, employees, or property. I authorize Gillware to conduct reference checks and criminal background checks. I release all parties from any liability from providing such information to Gillware. In this regard, I understand that conviction of a crime will not necessarily disqualify me from consideration of employment. I understand that the nature and date of the offense and the relevance of the offense to the position(s) applied for will determine my eligibility for employment.

Information Certification. I certify that the information I have provided to Gillware is true and complete. I agree to notify Gillware immediately if I am later charged with any of the crimes listed above. I agree that any false information or omission allows Gillware to refuse to hire me, or to terminate my employment at any time.

No, thanks I agree